Management Signs
When a customer wonders, "Who can I talk to about this?" make certain you have already done your best to direct them to the right person—day, night, or swing shift—with management signs. Of course you always have the right person on hand to lead your team, meet the needs of your workers and be available to engage the public from one shift to the next. You may think your top brass and representatives are easily identifiable and approachable, but often people in a crunch or crisis at a place of business feel intimidated when they go looking for information or have a concern that falls outside the range of a typical business transaction. They like to see a title and a name on the wall. When someone has a question or complaint and needs a manager or supervisor to sort it out, is your chain of command intact and available to meet the need? Put your customers at ease. You have nothing to hide. A clear name and title is a resource. It reminds them that their needs are important and that they have an ear, if not an advocate, when problems arise.
Do you run a restaurant? Hotel? Does the nature of your business ever see questions or potential conflict? It's not a matter of if, right? It is your duty to see to it that everybody knows who is in charge at any time, day or night. Meeting people's needs begins with always anticipating that they will actually have them. In a perfect world everyone will internalize and solve their own problems. Until then, part of your service to your customers or clients is offering them a safety net when their queries, complaints or congratulations extend beyond the typical customer encounter.
Our management signs include, among others: Manager on Duty; Vice President; Shift Supervisor; Marketing Director; Executive Director; Manager on Duty; Assistant Director; Loan Manager; Marketing Director; Town Clerk; Supervisor on Duty, and; Shift Manager. Style and color choices are available to fit every décor.
What's that? You have your managers and supervisors on rotation? No problem. We provide magnetic nameplates for each of your supervisors, which are easily interchangeable and look 100% professional. |